Knowledge Resolution,
not knowledge management
aiCartograph doesn't replace your knowledge tools. It makes all of them actually work — resolving questions, detecting health issues, and closing the loop back to knowledge owners.
The Framework
Connect → Resolve → Detect → Close the Loop
Four pillars that form a continuous cycle of knowledge resolution.
Connect
Integrate every source across your organization — wikis, help centers, knowledge bases, shared drives, project tools, communication platforms, code repositories, CRM systems, and more. No migration. No disruption.
Resolve
When someone has a question, aiCartograph doesn't just search — it resolves. Cross-source contextual synthesis assembles the precise answer for each person's specific context, role, and situation.
How do I configure SSO for Enterprise v3.2?
To configure SSO for Enterprise v3.2, follow these steps:
- 1.Navigate to Settings → Authentication
- 2.Enable SAML 2.0 under identity providers
- 3.Upload your IdP metadata XML file
- 4.Map attributes: email, displayName
Enterprise v3.2 supports SAML 2.0 and OIDC protocols for...
POST /api/auth/sso/configure accepts IdP metadata and...
Added support for SCIM provisioning alongside SSO...
Detect
Continuously monitor your knowledge corpus for staleness, semantic contradiction analysis, coverage gaps, knowledge drift, and quality erosion — before your people hit a dead end.
12 sources not updated in 90+ days
Pricing page conflicts with API docs
No docs for SSO SCIM provisioning
Close the Loop
Every unresolved question becomes a consumption signal. aiCartograph routes feedback to the right knowledge owners with priority scores, turning resolution failures into creation priorities.
Integrations
100+ sources. Zero migration.
Your knowledge stays where it is. We make it work.
The Knowledge Diagnostic
How many of these is your organization living with?
If you recognize five or more, your organization has a knowledge resolution problem.
What Sets Us Apart
Built different. Not incrementally better.
These aren't incremental features. They're fundamental capabilities that define Knowledge Resolution as a category.
Feedback-to-Creation Loop
Every time someone can't find what they need, aiCartograph captures that consumption signal and routes it to the right knowledge owner. Your knowledge corpus improves based on real resolution data — not guesswork.
Knowledge Health Intelligence
Continuously monitors your knowledge corpus for staleness, contradictions between sources, knowledge drift, and coverage gaps. Know exactly what needs updating before your people hit a dead end.
Cross-Source Contextual Synthesis
Real questions rarely have answers in a single source. aiCartograph synthesizes information across your entire knowledge corpus, assembling contextually relevant answers tailored to each person's role and situation.
Embedded Knowledge Delivery
Don't wait for people to search. aiCartograph's intelligent widget delivers relevant knowledge proactively — right where and when people need it, directly inside your product.
Source-of-Truth Governance
Automatically identify conflicting information across sources and flag the authoritative version. Enforce governance rules without manual audits or spreadsheet tracking.
Role-Aware Resolution
The same question gets a different answer depending on who's asking. aiCartograph tailors every resolution to the person's role, team, permissions, and context — automatically.
Category Creation
Three approaches exist. All optimize for retrieval.
Enterprise search platforms
Find knowledge
Don't resolve it
Internal knowledge bases
Store knowledge
Can't synthesize across sources
Support chatbots & AI agents
Deflect FAQs
Break on complexity
aiCartograph
Resolves knowledge. Detects health issues. Closes the feedback loop.
Agent Marketplace
Pre-built agents for every use case
Deploy customer-facing resolution agents in minutes, not months.
User Manual Agent
Turn any product manual into an interactive AI agent.
Knowledge Search Agent
Semantic search across all connected knowledge sources.
FAQ Bot
Auto-generate FAQ bots from your knowledge base.
Voice Support Agent
Handle inbound support calls with voice-powered knowledge resolution.
Voice IVR Agent
Intelligent voice routing that resolves queries before transfer.
Onboarding Guide
Guide new employees through onboarding with AI.
Sales Playbook Agent
Equip reps with real-time competitive intel.
Support Triage Agent
Classify and route support tickets to the right knowledge.
Compliance Checker
Verify policy adherence across all documentation.
Voice Meeting Agent
Real-time knowledge delivery during customer meetings and demos.
Release Notes Agent
Auto-generate release notes from engineering artifacts.
Customer Success Agent
Proactive health checks and renewal readiness from knowledge signals.
See aiCartograph in action
Schedule a conversation to see how knowledge resolution works for your team.